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Privacy Policy

Last updated: October 28, 2025

Introduction

Forge Forward ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Insurance information
  • Assessment responses and quiz results
  • Messages and consultation requests

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and location data
  • Browser type and device information
  • Pages viewed and time spent on pages
  • Referring website and search terms

How We Use Your Information

We use your information to:

  • Provide therapy services and respond to your inquiries
  • Send assessment results and personalized recommendations
  • Communicate about appointments and services
  • Send newsletters and educational content (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Data Storage and Security

Your data is securely stored using Supabase, a secure cloud database provider. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

HIPAA Compliance

If you become a client and receive therapy services, your protected health information (PHI) will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality standards for all client information.

Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication services
  • Email Service Providers: To send communications

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze website traffic. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Forge Forward
Email: dfreshwater@forge-fwd.com
Phone: (617) 302-7012